Privacy Policy

Thank you for trusting Rudraksha Life. Your privacy matters to us. Our customers are at the center of everything we do, and we work hard to ensure that your experience with us is positive, safe, and memorable. As part of our commitment, we respect and protect the personal information you share with us.

This Privacy Policy explains what information we collect, why we collect it, and how we use it. It is incorporated into our Terms of Service. By submitting your personal information, you consent to the practices described in this Policy.

If you have any questions or concerns, we are always available to help.
Contact us:
📞 +91-98108 00550
📧 info@rudrakshalife.com

1. Collection and Use of Information

You may browse our website without identifying yourself. However, at certain points, you may choose to provide personal information. We may receive and store all information you provide to us through any channel: website forms, emails, phone calls, or other means.

Personal information includes, but is not limited to:

  • First and last name

  • Email address

  • Phone number

  • Billing, home, or physical address

  • Any information associated with the above

2. How We Use Your Personal Information

We may use the information we collect to:

  1. Process your purchases and provide requested services

  2. Confirm, track, and manage your orders

  3. Answer your queries and support requests

  4. Review your information for accuracy and completeness

  5. Prevent and detect fraud or misuse

  6. Improve our website, services, products, and customer experience

  7. Understand your shopping preferences

  8. Analyze customer demographics, interests, and behavior

  9. Contact you regarding offers, products, or services we believe may interest you

3. Personal Information We May Share

We may share your information under the following circumstances:

a) Service Providers

We use trusted third-party partners for services such as:

  • Shipping

  • Payment processing

  • Data storage and management

  • Web hosting

  • Analytics

  • Marketing

  • Emailing

  • Order fulfillment

These providers only receive the information necessary to perform their services and cannot use it for any other purpose.

b) Special Events

If you participate in promotions, contests, or sweepstakes, we may share your information with participating organizations. They will use your information only for managing that specific event.

We may also authorize selected partners to send you information about products or services that may interest you.

c) Legal Compliance & Fraud Protection

We may use or disclose your information if required to:

  1. Comply with laws, regulations, or legal requests

  2. Investigate or prevent illegal activities or suspected fraud

  3. Address potential threats to safety

  4. Protect against credit fraud and reduce risk

  5. Enforce agreements

d) Anonymous Data

We may create anonymous, non-identifiable records from your personal data for internal analysis or other permissible uses.

e) Suggestions & Feedback

Feedback, testimonials, and comments shared with us may be used to improve our services. Submission of such content assigns rights to us as defined in our Terms & Conditions.

4. Other Uses of Your Information

a) IP Address

We collect your IP address to:

  • Diagnose server issues

  • Manage website performance

  • Analyze trends and traffic

  • Gather demographic insights

  • Track session activity

  • Prevent fraud

  • Improve your shopping experience

b) Cookies & Web Beacons

We may use cookies, web logs, and web beacons (pixel gifs) to enhance your browsing and shopping experience.

Cookies help us understand:

  • Total website visits

  • Pages viewed

  • Time spent on the website

  • Returning vs. new visitors

These tools improve ad delivery, usability, performance, and marketing effectiveness.

Third parties may also use cookies or tracking technologies for analytics or advertising on our website.

You can decline cookies via browser settings, though some features of the website may not function properly without them.

c) External Links

Our website may contain links to third-party websites not covered by this Privacy Policy. We recommend reviewing their privacy policies.

5. Accessing and Updating Your Information

If your personal details change or you would like to access, modify, or delete your information, we are happy to assist (subject to legal allowances).

You may request this by contacting us at:
📧 info@rudrakshalife.com
📞 +91-98108 00550

6. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Rudraksha Life
📞 +91-98108 00550
📧 info@rudrakshalife.com